Sarah Langley FBI’s Most Wanted

Employment

Angi · Inside Sales Representative

Aug 2023 - Present · 5 mos · Remote: Indianapolis, Indiana, USA

• In my time at Angi, my direct responsibilities were Customer Support and Experience, as I would contact service providers on our platform and help improve their profiles on Angi. As a primary point of contact, I was also responsible for retention and customer relationship management.
• Skills: Salesforce.com · Office Equipment · Computer Literacy · Sales and Marketing · Presentation Skills · Written Communication · Customer-Focused Service · Customer Service Representatives · Phone Etiquette · Customer Experience · Sales · Advertising · Interpersonal Skills · Communication · Customer Service · Customer Satisfaction · Customer Interaction

Custom Wood Products, Inc · Cabinet Assemblyman

Jul 2022 - Aug 2023 · 1 yr 2 mos · St. Marys, Kansas, USA

• Working at Custom Wood Products, I was responsible for inspecting, assembling, and adding final touches to our products before they were sent directly to customers. I also began inventory management, as I was responsible for ensuring our products were sent in their entirety in one order.
• Skills: Problem Solving · Attention to Detail · Time & Attendance

Presbyterian Manor · Community Service Worker

Apr 2020 - Sep 2020 · 5 mos · Topeka, Kansas, USA

• Working at Presbyterian Manor, my jobs were to log visits, chart patient status, and provide technical support with calling and messaging family members during COVID-19. In addition, to help boost morale, I would play guitar and sing for residents.
• Skills: Technical Support, Charting, Interpersonal Skills

Chick-fil-A Restaurants · Senior Team Member

Feb 2020 - Jul 2022 · 2 yrs 6 mos · Topeka, Kansas, USA

• As my first official job, I was a point of contact for taking orders, ensuring accuracy, and customer support. I vastly improved my abilities to multitask and to pass on my experience to new hires. I also became more responsible for customer satisfaction, using the values I learned to ensure every guest was satisfied.
• Skills: High Level Of Accuracy · Team Mentoring · Analytical Skills · Technical Support · Finance · Customer Retention · Customer Experience Analysis · Customer Satisfaction (CSAT) · Customer Engagement · Customer Support · Customer Insight · Professional Phone Skills · Patience · Sales Order Processing · Etiquette · Customer-Focused Service · Skilled Multi-tasker · Customer Service Representatives · Customer Experience · Hospitality Industry · Interpersonal Skills · Attention to Detail · Time & Attendance · Training · Communication · Teamwork · Customer Service · Customer Satisfaction · Customer Interaction